Last Updated: June 3, 2023
1. Information Collection
1.1 Personal Information
We may collect personal information from you when you voluntarily provide it to us through various means, such as when you place an order, sign up for our newsletter, participate in surveys or promotions, or contact us via email. This information may include your name, email address, mailing address, phone number, and payment details.
1.2 Non-Personal Information
We may also automatically collect non-personal information, such as your IP address, browser type, device information, and browsing patterns on our Website. This information is collected to analyze trends, administer the Website, track user movements, and gather demographic information for internal purposes.
2. Use of Information
2.1 Personal Information
We may use the personal information we collect for the following purposes:
- Process and fulfill your orders, including billing and shipping
- Communicate with you regarding your orders, inquiries, or customer service requests
- Send you promotional offers, newsletters, and other marketing communications (you can opt-out at any time)
- Customize and improve your browsing experience on our Website
- Conduct market research, data analysis, and statistical studies
- Comply with legal obligations and protect our rights and the rights of others
2.2 Non-Personal Information
Non-personal information collected through cookies and similar technologies may be used for statistical analysis, troubleshooting, and improving the functionality and performance of our Website.
3. Information Sharing
We may share your personal information with third parties only in the following circumstances:
- With service providers and partners who assist us in operating our business and providing services to you (e.g., payment processors, shipping carriers)
- With our affiliated companies for marketing and analytical purposes
- When required by law, such as to comply with a subpoena, legal process, or government request
- When necessary to protect the safety, rights, or property of FLO Naturals, our customers, or the public
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity
We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We implement reasonable security measures to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
6. Children's Privacy
Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will promptly delete it from our records.
7. Your Rights
You have certain rights regarding your personal information, including the right to access, correct, and delete your information. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided below.
8. Changes to
9. Contact Us
Thank you for trusting FLO Naturals with your personal information.